- Tell family members and friends about the death.
- Employer or educational establishments.
- Health professionals. You will also need to cancel any outstanding hospital, dental, podiatry or other health related appointments.
- Agencies providing care such as social services, home carers, meals on wheels and day centres.
- Financial organisations
- Banks/National Savings/building societies.
- Insurance companies (e.g. life, buildings/contents, medical, car, travel)
- Pension providers.
- Credit card/store card providers.
- Any other financial institutions must be informed so that any accounts solely in the deceased’s name can be frozen to prevent fraud. You should also inform companies/organisations with joint accounts, although these should normally still be accessible by the other joint holder.
- Property and Utilities
- Mortgage provider.
If the deceased lived in rented accommodation, inform the local authority, housing association or private landlord. Buildings and property insurance companies to ensure continued cover especially if the property is left unoccupied. - Utility companies (electricity, gas, water, telephone, and TV Licensing) and arrange transfer of account details if necessary.
- TV/internet/ Satellite companies.
- Government Offices
- Pensions Service or Jobcentre Plus to cancel any benefits to the deceased or their carer.
- Her Majesty’s Revenue and Customs to deal with tax and Child Benefit payments (if applicable).
- Local government offices that provide services such as the Electoral Register, housing benefit, council tax office, bus pass, disabled parking permits, library membership.
- The DVLA and the car insurance provider (as above) if the person who has died owned a car or held a current driving licence.
- The Passport Agency.
- The Tell Us Once Service may be able to assist with some or all of these.
Other contacts
- Arrange redirection of post if necessary and reduce the burden of any unwanted mail by registering with the Bereavement Register.
- Clubs/membership organisations/social groups.
- If the deceased held a firearms licence for work and/or recreational purpose
- Pension providers.
- Credit card/store card providers.
- Any other financial institutions must be informed so that any accounts solely in the deceased's name can be frozen to prevent fraud. You should also inform companies/organisations with joint accounts, although these should normally still be accessible by the other joint holder.
- Property and Utilities
- Mortgage provider.
If the deceased lived in rented accommodation, inform the local authority, housing association or private landlord. Buildings and property insurance companies to ensure continued cover especially if the property is left unoccupied. - Utility companies (electricity, gas, water, telephone, and TV Licensing) and arrange transfer of account details if necessary.
- TV/internet/ Satellite companies.
- Government Offices
- Pensions Service or Jobcentre Plus to cancel any benefits to the deceased or their carer.
- Her Majesty's Revenue and Customs to deal with tax and Child Benefit payments (if applicable).
- Local government offices that provide services such as the Electoral Register, housing benefit, council tax office, bus pass, disabled parking permits, library membership.
- The DVLA and the car insurance provider (as above) if the person who has died owned a car or held a current driving licence.
- The Passport Agency.
- The Tell Us Once Service may be able to assist with some or all of these.
Other contacts
- Arrange redirection of post if necessary and reduce the burden of any unwanted mail by registering with the Bereavement Register.
- Clubs/membership organisations/social groups.
- If the deceased held a firearms licence for work and/or recreational purpose
Please contact the Insurance Company to arrange cover as soon as possible to ensure that you have a valid insurance policy.
The Tell Us Once Service may be able to assist with some or all of these.